IT Application Support Manager (DBN) (HLR6258)

Location: Durban

Remuneration: Market Related

Work Type: Information Technology

HLR Reference #: HLR6258


Purpose of the role:

The purpose of this role is to ensure availability of all operational business IT systems; providing guidance to staff on the correct operating practices and ensuring the smooth transition of applications from implementation to use, within set SLAs

  • Oversee all aspects of the application’s department utilizing strategic plans to proactively identify and integrate innovative applications-based technology solutions
  • Work with the IT Projects team to ensure smooth transition to Operations
  • Team management/leadership responsibilities
  • Management of vendor contracts, performance and relationships
  • Ensure optimal delivery and support of hosted applications and services
  • Monitor the operating efficiency of existing application systems and provides proactive maintenance
  • Resolution Management
  • Risk and Disaster Recovery Management
  • Develop, implement and improve the solutions and processes that maximize application performance and availability


Experience Required:

  • 3-year degree or diploma
  • 5 years within an Applications management role
  • Experience in the retail industry would be a huge advantage
  • Knowledge of SAP (Hana)


Skills Required:

  • Solid leadership skills
  • Strong organisational skills
  • Strong people liaison skills
  • Deadline driven


Our Client is an employment equity employer; therefore preference for this position will be given to candidates whose appointment will enhance representivity.  If you do not hear from us within 1 month of the closing date, you may assume that your application was unsuccessful. All qualifications and certificates will be verified. Our Client reserves the right not to fill the position. Candidates may be expected to undergo psychometric testing. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA) and to provide the evaluation results.

Consultant: Debbie Wilke


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